Konflikter och konflikthantering inom äldreboenden - Ur enhetschefens synvinkel
Author: Annika Lund Lagerberg, Ylva Blom Title: Conflict and conflict managment in elderly care settings - From a unit managers point of view [Translated title] Supervisor: Anders Östnäs Assessor: Susanna Johansson The aim of this study was to determine the factors that contributes to conflict and how the unit managers manage and prevent these conflicts. We have chosen to examine conflicts from t