The layers of the knowledge used in social work practice and the continuous need to ‘reinvent the wheel’. Exploring the understanding and perception of social workers in the financial assistance department on their knowledge use.
The financial assistance department of social service organisations is a department where variations in experiences and perspectives regarding the work are apparent. Social workers in this department are the primary practitioners and enforcers of decisions regarding applicants’ cases, making their perspectives and understanding of the knowledge they use valuable to have insight into, and to gain s
