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The struggle for access : a qualitative document study of how people using wheeled mobility devices experience exclusion and discrimination

PURPOSE: The overall aim of this study was to describe experiences of discrimination due to inaccessibility among people using mobility devices.MATERIAL AND METHODS: We conducted a thematic qualitative analysis of 88 complaints about wheeled mobility device use, inaccessibility, and discrimination submitted to the Swedish Equality Ombudsman (DO) during 2015 and 2016.RESULTS: The analysis resulted