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Litteraturlista för SMMP11, Service management: Ledning och styrning av serviceorganisationer gällande från och med termin H13 Litteraturlistan är fastställd av Styrelsen för institutionen för service management och tjänstevetenskap 2013-08-29 att gälla från och med 2013-09-03 Se bilaga SISM 2013/108 Reading list for Service Management: Managing Service Organisations, 15 credits (SMMP11) The readi

https://www.ses.lu.se/en/sites/ses.lu.se.en/files/kl-smmp11-2013-08-29.pdf - 2026-01-12

Kursguide - Course Syllabus • • Details of approval The syllabus was approved by the board of the Department of Service Management and Service Studies on 2017-09-15 to be valid from 2017-10-01, autumn semester 2017. General Information The course is a compulsory component of all specialisations of the Bachelor of Science programme in Service Management and is included in semester 5. It is an elect

https://www.ses.lu.se/en/sites/ses.lu.se.en/files/kp_ksmc52_1709152.pdf - 2026-01-12

KP_SASM001_Retail Fundamentals 2016 eng   Course syllabus for Retail Research Fundamentals (SASM001), 7.5 credits. Third cycle The course was adopted by the board of the Department of Service Management and Service Studies at Lund University 14 September 2016 and the syllabus approved by the board of the Department of Service Management and Service Studies 28 September 2016. The syllabus is valid

https://www.ses.lu.se/en/sites/ses.lu.se.en/files/kp_sasm001_retail_fundamentals_2016_eng.pdf - 2026-01-12

Brevmall 4 Syllabus for SERVICE WORK: EMOTIONS, ETHICS, ENTERPRISING 5 credits. Level: Third cycle. Approved by the Board of the Department of Service Management, 18 December 2012. The syllabus is valid from 1 January 2013. General information The course is a PhD course. The language of instruction is English. However, if all students are proficient in Swedish, it may be taught in Swedish. Learnin

https://www.ses.lu.se/en/sites/ses.lu.se.en/files/kp_service_work_121218.doc - 2026-01-12

Kursguide - Course Syllabus • • • Details of approval The syllabus was approved by the board of the Department of Service Management and Service Studies on 2018-12-12 to be valid from 2019-03-15, autumn semester 2019. General Information The course is offered as a freestanding course. Language of instruction: English Learning outcomes For a pass on the course, students shall Knowledge and understa

https://www.ses.lu.se/en/sites/ses.lu.se.en/files/kp_smab35_181212.pdf - 2026-01-12

Kursguide - Course Syllabus • Details of approval The syllabus was approved by the board of the Department of Service Management and Service Studies on 2014-11-11 and was last revised on 2017-11-08. The revised syllabus applies from 2017-12-01, spring semester 2018. General Information The course is included in semester 4 of the the Master of Science (120 credits) programme in Service Management (

https://www.ses.lu.se/en/sites/ses.lu.se.en/files/kp_smmm20_171108.pdf - 2026-01-12

Kursguide - Course Syllabus • • Details of approval The syllabus was approved by the board of the Department of Service Management and Service Studies on 2014-11-11 and was last revised on 2020-09-16. The revised syllabus applies from 2021-01-18, spring semester 2021. General Information The course is included in the fourth semester of the Master of Science (120 credits) programme in Service Manag

https://www.ses.lu.se/en/sites/ses.lu.se.en/files/kp_smmm20_eng_vt21.pdf - 2026-01-12

Kursguide - Course Syllabus • • • • • Details of approval The syllabus was approved by the board of the Department of Service Management and Service Studies on 2013-12-17 to be valid from 2014-01-01, spring semester 2014. General Information The course may not be included in a main field of study. The course is included in the Master Programme in Service Management and is given the second semester

https://www.ses.lu.se/en/sites/ses.lu.se.en/files/kp_smmp22.pdf - 2026-01-12

Kursguide - Course Syllabus • • • • Details of approval The syllabus was approved by the board of the Department of Service Management and Service Studies on 2014-06-10 to be valid from 2014-08-01, autumn semester 2014. General Information The course is part of semester 3 of the Master's programme in Service Management and may not be included in a main field of study. . Language of instruction: En

https://www.ses.lu.se/en/sites/ses.lu.se.en/files/kp_smmp33_english1.pdf - 2026-01-12

Kursguide - Course Syllabus • • • • • • Details of approval The syllabus was approved by the board of the Department of Service Management and Service Studies on 2014-06-10 to be valid from 2014-08-01, autumn semester 2014. General Information The course is part of semester 3 of the Master's programme in Service Management and may not be included in a main field of study. . Language of instruction

https://www.ses.lu.se/en/sites/ses.lu.se.en/files/kp_smmp34_english.pdf - 2026-01-12

Kursguide - Course Syllabus • • • Details of approval The syllabus was approved by the board of the Department of Service Management and Service Studies on 2015-05-19 to be valid from 2015-08-01, autumn semester 2015. General Information The course is part of semester 1 of the Master's programme in Service Management. Language of instruction: English Learning outcomes On completion of the course,

https://www.ses.lu.se/en/sites/ses.lu.se.en/files/kp_smmr10_english.pdf - 2026-01-12

Kursguide - Course Syllabus • • Details of approval The syllabus was approved by the board of the Department of Service Management and Service Studies on 2016-02-10 to be valid from 2016-03-01, spring semester 2016. General Information The course may not be included in a main field of study. The course is included in the Master Programme in Service Management and is given the second semester. Lang

https://www.ses.lu.se/en/sites/ses.lu.se.en/files/kp_smmr22.pdf - 2026-01-12

Kursguide - Course Syllabus • • • • • • Details of approval The syllabus was approved by the board of the Department of Service Management and Service Studies on 2015-01-27 to be valid from 2015-02-01, spring semester 2015. General Information The course may not be included in a main field of study. The course is included in the Master Programme in Service Management and is given the second semest

https://www.ses.lu.se/en/sites/ses.lu.se.en/files/kp_smmr23_english.pdf - 2026-01-12

Kursguide - Course Syllabus • • • • • • • Details of approval The syllabus was approved by the board of the Department of Service Management and Service Studies on 2015-01-27 to be valid from 2015-02-01, spring semester 2015. General Information The course may not be included in a main field of study. The course is included in the Master Programme in Service Management and is given the second seme

https://www.ses.lu.se/en/sites/ses.lu.se.en/files/kp_smmr25_english.pdf - 2026-01-12

Kursguide - Course Syllabus • • • • • Details of approval The syllabus was approved by the board of the Department of Service Management and Service Studies on 2015-01-27 to be valid from 2015-02-01, spring semester 2015. General Information The course may not be included in a main field of study. The course is included in the Master Programme in Service Management and is given the second semester

https://www.ses.lu.se/en/sites/ses.lu.se.en/files/kp_smmr26.pdf - 2026-01-12

Kursguide - Course Syllabus • • Details of approval The syllabus was approved by the board of the Department of Service Management and Service Studies on 2017-04-26 and was last revised on 2018-06-11. The revised syllabus applies from 2018-08-01, autumn semester 2018. General Information The course may not be included in a main field of study. It is included in semester 3 of the Master of Science

https://www.ses.lu.se/en/sites/ses.lu.se.en/files/kp_smmr31_180611.pdf - 2026-01-12

Kursguide - Course Syllabus • • • Details of approval The syllabus was approved by the board of the Department of Service Management and Service Studies on 2015-09-09 and was last revised on 2018-10-12. The revised syllabus applies from 2018-11-04, autumn semester 2018. General Information The course may not be included in a main field of study. It is part of the semester 3 of the Master's program

https://www.ses.lu.se/en/sites/ses.lu.se.en/files/kp_smmr32_rev181012.pdf - 2026-01-12

Kursguide - Course Syllabus • • • Details of approval The syllabus was approved by the board of the Department of Service Management and Service Studies on 2016-09-14 to be valid from 2016-10-31, autumn semester 2016. General Information The course may not be included in a main field of study. It is included in semester 3 of the Master of Science programme in Service Management. Language of instru

https://www.ses.lu.se/en/sites/ses.lu.se.en/files/kp_smmr33.pdf - 2026-01-12

Kursguide - Course Syllabus • • Details of approval The syllabus was approved by the board of the Department of Service Management and Service Studies on 2016-07-18 to be valid from 2016-08-01, autumn semester 2016. General Information The course is included in semester 1 of the Master of Science programme in Service Management. Language of instruction: English Learning outcomes On completion of t

https://www.ses.lu.se/en/sites/ses.lu.se.en/files/kp_smms10.pdf - 2026-01-12

Kursguide - Course Syllabus • • Details of approval The syllabus was approved by the board of the Department of Service Management and Service Studies on 2019-03-29 and was last revised on 2020-06-10. The revised syllabus applies from 2020-08-31, autumn semester 2020. General Information The course is included in the first semester of all the specialisations of the Master of Science (120 credits)

https://www.ses.lu.se/en/sites/ses.lu.se.en/files/kp_smmv11_eng_ht20_1.pdf - 2026-01-12