Det blir allt vanligare att verksamheter lanserar chatbottar som en del av sin kundsupport. Möjligheten att erbjuda sina kunder snabb respons dygnet runt är lockande. Men alla användare verkar inte lika positiva, chatbottarna kan ge konstiga svar eller presentera dåliga lösningar. Med hjälp av en kvantitativ undersökning utvärderas användares upplevda acceptans gentemot support bestående av chat

The argument put forward in this paper is that stocks listed on the Stockholm Stock Exchange, from 1993 to 2016, exhibits return continuation over an intermediate-horizon. The best performing strategy, which selects stocks based on the previous six months’ returns and holds the portfolio for three subsequent months, yields an average monthly return of 2.33%. Moreover, results are robust after risk

Population growth and urbanization increase the housing demand in cities. Densification with limited expansion has environmental and social benefits and is therefore a common development strategy. However, many interests must be balanced in urban planning and spaciousness, and green space especially, is important for sustainable and livable cities. Green Infrastructure (GI) provides Ecosystem Serv

The aim of the study was to highlight the counselor work and how professional counselors are experiencing the role of social workers in healthcare. The study addresses various factors that influence the counselor in their work, including factors such as expectations, work environment, participation and the status of the profession role to name a few. The analysis was based on a qualitative approac

Bakgrund: En central hörnsten i palliativ vård är kommunikation, trots det förekommer det ofta brister i kommunikationen mellan patient och sjuksköterska vilket leder till förvirring och missnöje hos patienter. Syfte: Beskriva vuxna patienters upplevelser av verbal kommunikation i mötet med sjuksköterskan i palliativ vård. Metod: Icke- systematisk litteraturstudie med en integrerad analys. Resulta

Denna studie syftar till att undersöka hur hotellbranschen arbetar med personalfrågor. Studien skapar en djupare förståelse för hur hotellverksamheter, via den interna verksamheten respektive via externa rekryteringsföretag, arbetar med HR-frågor som berör rekryteringsprocesser och kompetensutveckling. Studien besvaras genom två frågeställningar som lyder enligt följande: Hur arbetar hotellverksam

Lojalitetsplikten är ett begrepp som innefattar en skyldighet för avtalsparter att ta tillvara varandras intressen och att vara lojala mot varandra. Det är ett brett begrepp som tar sig olika uttryck beroende på vilken avtalstyp det rör sig om, vilket gör att en uttömmande beskrivning inte är möjlig. Jori Munukka gav år 2007 ut en omfattande avhandling i ämnet, Kontraktuell lojalitetsplikt. Denna The principle of good faith is a concept which comprises of a duty for the contracting parties to respect each other’s interests and to be loyal to each other. It is a broad concept which changes in character depending on the type of agreement it concerns, and which therefore makes it difficult to give an exhaustive definition of. Jori Munukka, published in 2007 a comprehensive thesis on the subje

The aim of the study was to examine the problem representations embedded in Canadian Forces Joint Doctrine Note 2017-01 Child Soldiers, published by the Government of Canada in March 2017. It is the first ever document to provide armed forces with clear instructions on how to interact with child soldiers. The study took the form of a single instrumental case study carried out through the applicati

Authors: Jessica Bjurberg & Anna Engblom Title: Social Worker – the helping hand A qualitative study how active social workers experience their professional identity. Supervisor: Mikael Sandgren Assesor: Janicke Andersson The purpose of our study was to investigate how active social workers experience their professional identity. The method used for this investigation was semi-structured

It is not your fault – family counsellors work with sexually abused children and youth. Sexual abuse is a global phenomenon, occurring at every level of society. Previous studies show that victims often tell their stories about sexual abuse in a counselling setting. Family counsellors were chosen as respondents due to the fact that they work with different types of treatment and counselling and t

Human trafficking is the third largest illegal source of income, after drugs and weapon. The purpose of this study is to investigate why people fall victims for human trafficking and to study wherein the court of justice discusses the victims social background in their court-­‐‑cases. That is to say, the circumstances that is beyond the borders of Sweden. The essay also highlights how aid organiza

The role of patents within innovation and growth is heavily discussed. Some scholars argue that with patents incentives for innovation is created, other argue that the effect of patent is highly limited. Within in economic growth the Schumpeter model states that patent is crucial for innovation, which creates a domino effect that later on increase productivity and increases economic growth. With t

Den stora flyktingkrisen som råder i Europa har resulterat i att många länder nu står inför en oförutsedd integrationsutmaning. Sverige är ett av de länder som un- der de senaste åren tagit emot flest flyktingar, vilket har resulterat i ett införande av en ny anvisningslag som kräver att alla svenska kommuner ska ta emot och ordna bostad och sysselsättning till ett visst antal nyanlända varje år. The refugee crisis in Europe has had many countries experience an unforeseen challenge of integration. Sweden has received one of the largest amounts of refu- gees during the recent years, which has resulted in a new distribution law requir- ing all Swedish municipalities to help arrange accommodation and employment. However, researchers have discussed whether these arrangements are sufficient for

Author: Johanna Lövall Title: ‘ You can get it everywhere’. Parents' views on their ability to influence young people's approach to alcohol and drugs. Supervisor: Teres Hjärpe Assessor: Katarina Jacobsson Background: There is extensive research from different national contexts pointing out parents and some specific parenting approaches as important in preventing or counteracting youth alc

Author(s): Marcus Alm Olle Pettersson Title: Loneliness in western Europe – Study over single household and life satisfaction in United Kingdoms, Sweden and Germany. Supervisor: Poul Hansen This study focuses on looking at differences and similarities in single households and life satisfaction between The United Kingdom, Sweden and Germany. To interpret the differences, we are investigating the a

Dagens samhälle blir mer och mer automatiserat, allt från smarta kök till autonoma bilar.Olyckor med autonoma fordon har inträffat den senaste tiden och skapat orosmoment gällande dess säkerhet. Då dessa fordon kommer spela en stor roll i vår vardag, ställer det stora krav på deras säkerhetsnivå. Denna studie undersöker vilka säkerhetsproblem som finns med autonoma fordon i dagsläget. Samt vilka å

Tapering is a mode of operation of insertion devices that allows the users to perform scanning in a range of photon energies. NanoMAX, BioMAX and BALDER are all beamlines of the 3 GeV MAX IV storage ring and will provide this special mode of operation for their users. In this thesis, the spectra of NanoMAX and BioMAX while operating with tapering were studied and feed forward tables that cancel ou

Denna studie handlar om musiklärares erfarenheter av och uppfattningar om kollegialt lärande. Studiens syfte är att förstå hur kollegialt lärande kan påverka individens arbetssituation, samt att undersöka vad som krävs hos individen för att det kollegiala lärandet ska fungera. Studien bygger på kvalitativ forskning i form av semi-strukturerade intervjuer som har spelats in, transkriberats och analThis study is about music teachers' experiences and perceptions of collegial learning. The purpose of the study is to understand how collegial learning can affect the individual's work situation, as well as to study what is required of the individual for the collegial learning to work. The study is based on qualitative research in the form of semi-structured interviews that have been recor

De senaste åren har mängden data expanderat och det ställs högre krav på företag att kunna hantera denna data. Business Intelligence, vidare kallat BI, underlättar för verksamheter att samla in, lagra samt analysera sin data och ta beslut utifrån analysen. Ett sätt att presentera datan är genom BI-dashboards. Det är ett verktyg som visualiserar en verksamhets nyckeltal, även kallat KPI:er. För att

To lose a child in suicide - A study about how gender norms in society affect the relatives of a deceased and their grieving process Background: Suicide is a comprehensive problem which majorly affects the relatives of the person who commit suicide. The grieving process is individual. The purpose of this study was to investigate how the parents of the deceased handle the grief, and if gender norm