Information and Informality: Leaders as Knowledge Brokers in a High-Tech Firm
The article presents an empirical study of informal leadership in an international high-tech company. The empirical work consisted of qualitative observation and shadowing of managers in the company, and a total of 14 interviews. The transcribed fieldnotes and audio recordings of observations and interviews were analyzed thematically, resulting in three central themes: informality, information basThe article presents an empirical study of informal leadership in an international high-tech company. The empirical work consisted of qualitative observation and shadowing of managers in the company, and a total of 14 interviews. The transcribed fieldnotes and audio recordings of observations and interviews were analyzed thematically, resulting in three central themes: informality, information bas
