How CEO/Founders' Social and Political Expression Impacts Gen Z's Brand Loyalty: A Comparative Analysis of Starbucks, Ben & Jerry’s, and Spotify
Purpose: The study examines how CEOs' and founders' social and political declarations influence Generation Z's conditional brand loyalty in an era in which personal and corporate identity are more intertwined than ever. Focusing on how leaders' public stands on controversial topics—in particular the Israel-Palestine conflict—determine consumer trust, the research aims to establish
