Towards a Facebookization of civil society? : Exploring the institutionalization of positive emotional vocabulary
Emotional vocabulary and symbols on social media abound, not only in private communication, but also in organizations and workplace organizing. In this paper, we argue that emotional labor driven by technical developments is an important but hitherto rather overlooked dark side of digitalization. We thereby take a critical perspective on the techno-utopian literature of social media organizing, by
