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Communication in a Cognitively Overloaded Environment, A Case Study of Newsletters in a Global Company

To use newsletters as a corporate communication mean is easy: once penned they are quickly distributed to an arbitrarily large group of recipients with the main purpose to inform. On the basis of a case study with a global IT company the question is answered whether newsletters could be used as a communication channel and convey management's message organisational issues, to the employees in a