Hur kan Vägverket kommunicera för att göra en webbtjänst mer känd och använd bland unga människor?
Abstract Being a public authority, as the Swedish Vägverket, includes communication with youth. A lot of research is done concerning youth and its life conditions – they are the future and thereby important to understand. A common goal for public authorities of today is to cooperate to create more value for the citizen. The web service Körkortsportalen is a result of that. The research questions a