Abstract Introduction: Understanding customer satisfaction is a central objective of organiza- tions. Besides, satisfaction is an indicator of how customers perceive the quality of an offered product or service. Relating to the literature, the customer satisfaction of interna- tional students has become increasingly important for higher educational institutions in recent years due to globalization

Norra Djurgårdsstaden är ett stadsutvecklingsområde i nordöstra Stockholm och har delvis marksanerats ned till grundvattennivån. De föroreningar som förekommit är polycykliska aromater, cyanider, tungmetaller och BTEX. 2003 inleddes en omfattande markundersökning varpå man hittade höga halter bensen i ett av grundvattenrören. Undersökningen följdes upp med ett in-situ försök att avlägsna föroreninNorra Djurgårdsstaden is an urban area in northeastern Stockholm and has been soil remediated down to the water table. The contamination in the area includes polycyclic aromatic hydrocarbons (PAH), cyanide, heavy metals and BTEX. In 2003 an extensive environmental assessment initiated after which they found high levels of benzene in one of the groundwater monitoring wells. The benzene contaminatio

As Basel III is being implemented a new regulation framework for capital requirement is being developed called the Fundamental Review of the Trading Book. The major change is the change of risk measure, going from Value at Risk to Expected Shortfall. The effect of the new regulations for general interest rate risk (GIRR) is investigated both on a total capital requirement level and decomposed onto

En fastighetsaffär är för de allra flesta en stor affär, kanske den allra största man gör i sitt liv, och konsekvenserna kan därför också bli stora, både för köpare och säljare. En av frågeställningarna vid ett köp är ansvarsfördelningen mellan köpare och säljare och det finns många rättsfall genom åren där köparens undersökningsplikt vid köp av fast egendom prövas i svenska domstolar. Enligt JordA property transaction is for most people an important deal, and the impact can therefore also be great, both for buyers and sellers. One of the issues of a purchase is the division of responsibilities for errors between the buyer and the seller, and there are many court cases over the years where the buyer's duty to investigate the purchase of property is tried in Swedish courts. According to

Titel: Intermodal flygplatstillgänglighet: En flerfaldig fallstudieundersökning av ett framtida resecentrum för Malmö Airport med en tåganslutning. Författare: Adam Lunderup Handledare: Andreas Persson, Faculty of Engineering, Lund University Cecilia Hagert, Swedavia AB Henrik Ivre, Swedavia AB Bakgrund: Malmö Airport har svårigheter att bidra med tillräcklig flygplatstillgänglighet och konkurr

Automatic brake functions in trucks and cars can save lives but may heat the brakes to dangerous temperature levels. Various types of models for temperature estimation in a disc brake have been evaluated. A homogeneous temperature inside the disc was assumed and this simplification gave adequate modeling results. The implementation was done in Simulink. One model estimated the heat generation base

Många olika slags organisationer tillämpar idag arbetsgivarmärkning, exempelvis svenska kommuner. Trots det finns det få studier som undersöker deras tillämpning av arbetsgivarmärkning. Arbetsgivarmärkning riktar sin kommunikation till blivande och befintliga medarbetare. Trots det är både det kommunikativa perspektivet samt medarbetarpespektivet understuderat. Vår studie undersöker hur nyanställdToday, employer branding is applied by many types of organizations to involve employees in the organisation’s brand process. However, there are few studies that examine the public sector, where application is common. There are also few studies that have an employee perspective on branding. Our study shows how new employees are experiencing a municipality’s employer value proposition and how employ

There are over 1.5 million Android applications on the market available today. This makes it important for the developers to know their customers. Knowing what their customers want from the application will grant the developers insight in what features they should implement. This report will present different methods of finding users and their behaviors in a certain application. The users' beh

Quality is one of the most important factors when it comes to consumers’ purchase decisions. Food products are expected to fulfill certain expectations and their quality must stay stable and consistent throughout the shelf life. To constantly sustain and improve the quality of their products is thus the ambition of the food industry and was the concern of this project. The influence of a changed h

Studies of the Milky Way including how it formed and evolved through time are the key to understanding how other galaxies behave. The Milky Way is the most convenient galaxy to study, because the close proximity of stars means astronomers can collect precise spectral and dynamical data from individual stars. By combining the chemical and dynamical aspects, it is possible to pinpoint stars which ha

När Tycho Brahe på 1500-talet stod i sin Stjärneborg på ön Ven utanför Landskrona och kartlagde stjärnhimlens rörelser utövade han vad vi i dag kallar för astrometri: att mäta himlakropparnas positioner och rörelser. I ett historiskt skede skulle precisionen i Tychos mätningar komma att knyta ihop astronomin med fysik för första gången. Johannes Kepler, Tychos medhjälpare och efterträdare, kunde mThe all-sky survey of Gaia will generate vast amounts of astrometric data, in which there are expected to be thousands of planets found. Finding a system of $n_\textup{p}$ planets requires fitting of a total $5+7n_\textup{p}$ parameters: five astrometric and seven Keplerian parameters for every planet. The problem is thus highly non-linear and computationally prohibitive. After exploiting the line

Mängden kostnadsfria kartor som finns tillgängliga genom nedladdningstjänster på internet kommer enligt trenden i samhället att öka. I och med det kommer även antalet nedladdningstjänster öka. Att fler kan tillgå kostnadsfria kartor kommer troligtvis leda till nya produkter och tjänster som kan öka effektiviteten för både privat och offentlig sektor. Nya tjänster kan även leda till bättre service,There are currently numerous web services that provide the user with the opportunity to download geodata. These services are often different regarding what type of data they provide and the way they distribute the data. Another aspect that differs between these services is if the download of geodata is free of charge (open) or subject to a fee. There is currently a trend in the society striving to

This research project provides insights in how knowledge workers make sense of their context of job insecurity in terms of motivation and aims to develop a theoretical understanding on motivation from a more conceptual point of view. There are several universally acknowledged motivation theories that claim to explain what motivates people. According to these theories, the job-threatening situation

Byggbranschen kritiseras för sitt konservativa tänkande och ineffektivitet. Generellt sett har branschen låg lönsamhet med små marginaler. För att uppnå lönsamhet i ett byggprojekt krävs styrning mot uppsatta projektmål. Mål och vinstmarginaler nås genom ekonomisk styrning. Begreppet ekonomistyrning omfattar alla aktiviteter från planering till uppföljning och avstämning som görs för att upptäcka The construction industry is criticized for its conservative orientation and inefficiency. The industry has a low profitability with small margins. To make a construction project profitable it requires steering towards established project goals. Goals and profit margins are achieved through cost control. The concept of cost control covers all activities from planning to monitoring and reconciliati

This thesis is a combined critical, biographical, and bibliographical study of American poet Frank Stanford (1948-1978). A prodigious, prolific poet's poet, Stanford is a long-underappreciated artist whose unwavering legacy, in recent years, has grown to be an undeniable force in contemporary American poetry. Stanford was an adoptee, and this study investigates his preoccupation with his loss

Molecular imaging techniques have become an essential tool for cancer diagnosis. They have the potential to detect cancer at early stages and thus, they can change the outcome of the disease and patient prognosis. Magnetic resonance imaging (MRI) has arisen as one of the most promising imaging methods used for the screening of soft tumor tissues such as breast cancer. However, the specificity of M

Förevarande uppsats behandlar de argument och ställningstaganden som ligger bakom lagstiftarens beslut beträffande assisterad befruktning i allmänhet, och surrogatmoderskap i synnerhet. Den alternativa familjebildningen och den assisterade befruktningens historia går långt tillbaka i tiden, men började på allvar regleras på 1980-talet, då inseminationsutredningen grundligt utredde frågan. VariatThe thesis at hand deals with the arguments and positions underlying the legislators decisions concerning Assisted Reproductive Technology (ART) in general, and surrogate motherhood in particular. The history of alternative ways to start a family, and ART goes far back. However, it only really began to be the subject of regulation in the 1980s, when the government issued an investigation, to thoro