The Power of People in an Organization - What role do employees play towards ensuring a balance between short-term and long-term performance?
Due to the tendency among managers to focus on operational performance at the cost of strategic long-term objectives, the purpose of this study has been to shed light on how a company can, by focusing on its people and taking a step forward from “customer first” focus to “people first” as a strategy, ensure sustainable performance. There are different theoretical viewpoints of how companies view t