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Kursguide - Course Syllabus • • • • Details of approval The syllabus was approved by the board of the Department of Service Management and Service Studies on 2015-09-09 and was last revised on 2015-09-09. The revised syllabus applies from 2015-10-01, autumn semester 2015. General Information The course may not be included in a main field of study. It is part of the semester 3 of the Master's progr

https://www.ses.lu.se/en/sites/ses.lu.se.en/files/kp_smmr32_english1.pdf - 2025-12-18

Kursguide - Course Syllabus • • • • Details of approval The syllabus was approved by the board of the Department of Service Management and Service Studies on 2017-06-07 to be valid from 2017-06-07, autumn semester 2017. General Information The course may not be included in a main field of study. It is included in semester 3 of the Master of Science programme in Service Management. Language of inst

https://www.ses.lu.se/en/sites/ses.lu.se.en/files/kp_smmr34.pdf - 2025-12-18

Kursguide - Course Syllabus Details of approval The syllabus was approved by the board of the Department of Service Management and Service Studies on 2017-06-07 to be valid from 2017-06-07, autumn semester 2017. General Information Language of instruction: English Learning outcomes Course design Assessment Subcourses that are part of this course can be found in an appendix at the end of this docum

https://www.ses.lu.se/en/sites/ses.lu.se.en/files/kp_smmr34_en_170607.pdf - 2025-12-18

Kursguide - Course Syllabus • • Details of approval The syllabus was approved by the board of the Department of Service Management and Service Studies on 2017-01-25 and was last revised on 2018-01-24. The revised syllabus applies from 2018-02-01, spring semester 2018. General Information The course may not be included in a main field of study. The course is included in the second semester of the M

https://www.ses.lu.se/en/sites/ses.lu.se.en/files/kp_smms22_rev180124.pdf - 2025-12-18

Kursguide - Course Syllabus • • Details of approval The syllabus was approved by the board of the Department of Service Management and Service Studies on 2017-01-25 and was last revised on 2019-01-30. The revised syllabus applies from 2019-02-01, spring semester 2019. General Information The course may not be included in a main field of study. The course is included in the second semester of the M

https://www.ses.lu.se/en/sites/ses.lu.se.en/files/kp_smms22_rev190130.pdf - 2025-12-18

Kursguide - Course Syllabus • • • Details of approval The syllabus was approved by the board of the Department of Service Management and Service Studies on 2016-02-10 and was last revised on 2016-02-10. The revised syllabus applies from 2016-03-01, spring semester 2016. General Information The course may not be included in a main field of study. The course is included in the Master Programme in Se

https://www.ses.lu.se/en/sites/ses.lu.se.en/files/kp_smms24.pdf - 2025-12-18

Kursguide - Course Syllabus • • • Details of approval The syllabus was approved by the board of the Department of Service Management and Service Studies on 2016-02-10 and was last revised on 2019-01-30. The revised syllabus applies from 2019-02-01, spring semester 2019. General Information The course may not be included in a main field of study. The course is included in the Master Programme in Se

https://www.ses.lu.se/en/sites/ses.lu.se.en/files/kp_smms24_rev190130.pdf - 2025-12-18

Kursguide - Course Syllabus • • Details of approval The syllabus was approved by the board of the Department of Service Management and Service Studies on 2019-03-29 to be valid from 2019-08-01, autumn semester 2019. General Information The course is included in the first semester of all the specialisations of the Master of Science (120 credits) programme in Service Management. Language of instruct

https://www.ses.lu.se/en/sites/ses.lu.se.en/files/kp_smmv11_190329.pdf - 2025-12-18

Kursguide - Course Syllabus • • Details of approval The syllabus has been approved by the board of the Department of Service Management and Service Studies but not yet established. General Information The course is included in the first semester of all the specialisations of the Master of Science (120 credits) programme in Service Management. Language of instruction: English Learning outcomes For

https://www.ses.lu.se/en/sites/ses.lu.se.en/files/kp_smmv11_eng_ht20_0.pdf - 2025-12-18

Kursguide - Course Syllabus • • Fastställande Kursplanen är fastställd av Styrelsen för institutionen för service management och tjänstevetenskap 2019-03-29 och senast reviderad 2020-06-10. Den reviderade kursplanen gäller från och med 2020-08-31, höstterminen 2020. Allmänna uppgifter Kursen ingår i masterprogrammet för service management och ges för samtliga inriktningar första terminen. Undervis

https://www.ses.lu.se/en/sites/ses.lu.se.en/files/kp_smmv11_ht20_rev_200610.pdf - 2025-12-18

Kursguide - Course Syllabus • • Details of approval The syllabus was approved by the board of the Department of Service Management and Service Studies on 2019-03-29 to be valid from 2019-08-01, autumn semester 2019. General Information The course is included in the first semester of the Master of Science (120 credits) programme in Service Management and is the first course specific to the speciali

https://www.ses.lu.se/en/sites/ses.lu.se.en/files/kp_smmv13_190329.pdf - 2025-12-18

Kursguide - Course Syllabus • • Details of approval The syllabus was approved by the board of the Department of Service Management and Service Studies on 2019-03-29 to be valid from 2019-08-01, autumn semester 2019. General Information The course is included in the first semester of the Master of Science (120 credits) programme in Service Management and is the first course specific to the speciali

https://www.ses.lu.se/en/sites/ses.lu.se.en/files/kp_smmv15_190329.pdf - 2025-12-18

Kursguide - Course Syllabus • • • • • Details of approval The syllabus was approved by the board of the Department of Service Management and Service Studies on 2019-03-20 to be valid from 2019-08-01, autumn semester 2019. General Information The course is included in the first semester of all the specialisations of the Master of Science (120 credits) programme in Service Management. Language of in

https://www.ses.lu.se/en/sites/ses.lu.se.en/files/kp_smmv18_190320.pdf - 2025-12-18

Kursguide - Course Syllabus • • • Details of approval The syllabus was approved by the board of the Department of Service Management and Service Studies on 2019-09-11 to be valid from 2020-01-01, spring semester 2020. General Information The course is included in the second semester of the Master of Science (120 credits) programme in Service Management and is common to all specialisations  of the

https://www.ses.lu.se/en/sites/ses.lu.se.en/files/kp_smmv21_eng_vt20_190911.pdf - 2025-12-18

Kursguide - Course Syllabus • • • Details of approval The syllabus was approved by the board of the Department of Service Management and Service Studies on 2019-09-30 to be valid from 2020-01-01, spring semester 2020. General Information The course is included in the Master's (120 credits) Programme in Service Management. It is the second specialisation-specific course in the specialisations Retai

https://www.ses.lu.se/en/sites/ses.lu.se.en/files/kp_smmv23_eng_vt20.pdf - 2025-12-18

Kursguide - Course Syllabus • • • Details of approval The syllabus was approved by the board of the Department of Service Management and Service Studies on 2019-09-30 and was last revised on 2020-09-16. The revised syllabus applies from 2021-01-18, spring semester 2021. General Information The course is included in the Master's (120 credits) Programme in Service Management and is the third special

https://www.ses.lu.se/en/sites/ses.lu.se.en/files/kp_smmv24_eng_vt21.pdf - 2025-12-18

Kursguide - Course Syllabus • • • • Details of approval The syllabus was approved by the board of the Department of Service Management and Service Studies on 2019-09-26 to be valid from 2020-01-01, spring semester 2020. General Information The course is included in the Master's (120 credits) programme in Service Management and is the second specialisation-specific course in the Supply Chain Manage

https://www.ses.lu.se/en/sites/ses.lu.se.en/files/kp_smmv25_eng_vt20.pdf - 2025-12-18

Kursguide - Course Syllabus • • Details of approval The syllabus was approved by the board of the Department of Service Management and Service Studies on 2019-03-20 to be valid from 2019-08-01, spring semester 2020. General Information The course is included in the second semester of the Master of Science (120 credits) programme in Service Management and is the third course specific to the special

https://www.ses.lu.se/en/sites/ses.lu.se.en/files/kp_smmv27_eng_190320_vt20.pdf - 2025-12-18

Kursguide - Course Syllabus • • • Details of approval The syllabus was approved by the board of the Department of Service Management and Service Studies on 2020-09-16 to be valid from 2021-01-18, spring semester 2021. General Information The course is included in the second semester of the Master of Science (120 credits) programme in Service Management and is the second course specific to the spec

https://www.ses.lu.se/en/sites/ses.lu.se.en/files/kp_smmx22_eng_vt21.pdf - 2025-12-18

Lesson Plan KSMC52 Autumn 2017 Time Location Title Group Teacher wn 43 Fr 2017-10-27 14:00-16:00 3T U202 Introduction wn 44 Mo 2017-10-30 10:00-12:00 3T U202 Introduction Th 2017-11-02 10:00-12:00 3T U202 Lecture wn 45 Mo 2017-11-06 13:00-15:00 3T U202 Lecture We 2017-11-08 13:00-16:00 3T C163, 3T C548, 3T E413, 3T E421 Examination Th 2017-11-09 10:00-13:00 3T U202 Lecture wn 46 Mo 2017-11-13 13:0

https://www.ses.lu.se/en/sites/ses.lu.se.en/files/lesson_plan_ksmc52_autumn_2017.pdf - 2025-12-18