Street-level bureaucrats: En studie om möjligheten att skapa policy
In the book ”street-level bureaucracy dilemmas of the individual in public services” (2010) the author Michael Lipsky writes about the individual in public services. Lipsky presents a theory about street-level bureaucrats as policy makers. He argues that policy is created by the people at the bottom of the organizational hierarchy, the street-level bureaucrats. This is made possible by two interli
