When performance-based financial rewarding fails: A case study of SFI Bonus policy introduction and abolishment
This study investigates the implementation failure of the pay-per-performance SFI Bonus scheme implemented in the adult language education in Sweden. The study builds on the synthesis of a top-down and bottom-up approach by employing the 'ambiguity and conflict' model for carrying out the investigation. The key theme of this paper is that the level of ambiguity and conflict surrounding the
