How the (E)User is Used: A policy analysis of the user and digital skills in the European Union’s digital policy
As many societies are digitally transforming, citizens need to adapt and acquire digital skills to participate. Research has shown that low levels of digital skills can increase digital exclusion, and that skills needed to participate in society should be addressed in digital policy. The European Union (EU) with its many citizens has the potential to affect them all through its policies. In this t
