Klienten i centrum : en inblick i klienters upplevelser av bemötande samt information i samband med handläggning av försörjningsstöd
The purpose of this essay was to find out how a selection of the clients at a social welfare office experienced the treatment of them, and the information given to them when they were confronted with demands from the "arbetslinjen". The purpose was also to find out if there were any significant differences in the experiences from the clients different backgrounds. This was realized by a
