Research trends in quality management in years 2000-2019
Purpose: This study aims to demonstrate the suitability of text-mining toolset for the discovery of trends in quality management (QM) literature in 2000-2019. The hypothesis was formulated that as the field of study is mature, the most important trends are related to deepening and broadening of the knowledge. Design/methodology/approach: A novel approach to trend discovery was proposed. The comput
