The main purpose of any Customer Relationship Management(CRM) system of any customer-focused organization is to build new and retain old relationships with its customers.Such CRM systems provide customer data so that its users or top management can make correct decisions in order to improve organization’s performance. Nowadays, advanced analytics in the form of Business Intelligence (BI) can be us

Oils are some of the most energy dense compounds produced in nature and play a vital role in society as a source of food, energy and as raw material in many chemical processes. Plant produced oils (triacylglycerols) are a key asset in the transition away from fossil oils. The progress made in recent years in molecular biology has greatly increased our understanding of plant oils biosynthesis. Howe

Klimatet på jorden ändras hela tiden och temat klimatförändringar är mer aktuellt än någonsin. För att förstå vilka konsekvenser klimatförändringarna har är det viktigt att förstå hur klimatet påverkades förr av uppvärmning eller avkylning. För att utröna detta används olika proxymetoder. Under senare år har man insett att Mg/Ca kvoten i skalen hos bentiska foraminiferer är en användbar proxymetodThe climate on earth is continuously changing, and climate change discussions are more relevant than ever. To understand the consequences of climate change one has to understand how the climate responded to changes in temperature in the past. Different proxy methods can be used to determine these changes. During later years, researchers have discovered that the Mg/Ca ratio in benthic foraminifera

The aim of this thesis was to investigate how social counsellors employed in health care reasoned on transgender persons as a group and their work with transgender persons, as well as analyse the knowledge they use in that work. The method used for collecting data was qualitative interviews with social counsellors working in health care. Social counsellors interviewed were selected by way of conve

VIX indexet, även kallat "the fear gauge" är världens ledande indikator för framtida volatilitet. Indexet beräknar ett 30 dagars framtida förväntat värde på volatiliteten kring USA’s börs S&P500. Indexet baseras på köp och säljoptioner med S&P500 indexet som underliggande tillgång. Optionerna som används in- nehar två olika löptider som vi kallar för nära och nästa periods-optionThe purpose of this paper is through an empirical approach understand the dynamics of VIX and investigate to what degree the benchmark computed by CBOE is representative of its definition. The method implemented is of a design where one constructs a hypothetical world in which synthetic options data are produced by the Bates-Heston model. This implies an underlying and known volatility with chosen

Motivation and Objective: This study investigates how analysts generate from data using business intelligence tools. The motivation for study at the premise that organizations are finding it very challenging to gener-ate insights from a vast amount of structured, semi-structured and unstructured data. The ini-tial problem background indicate that this may be because organizations are silo driven,

The aim of this thesis is to survey and map out what it means to believe in unexplainable phenomena, that is phenomena not scientifically explained, in a secular late modern society. The study is explorative and used methods are five focus group interviews supplemented with a questionnaire, performed in southwest of Sweden. Used theories in the inductive analysis to explain belief in unexplainable

The round goby (Neogobius melanostomus) is a non-indigenous species to the Baltic Sea that has drawn the attention of many researchers in the last decade due to its rapid spreading and its impact on the local fauna. With recent concerns about the dispersal of the round goby towards the North Sea, the aim of this study was to determine if the native shore crab could compete with the invaders and pr

Uppsatsen undersöker röst, perspektiv samt den rytmiska och stilistiska presentationen av dessa i Kristina Sandbergs roman Liv till varje pris. Uppsatsen undersöker romanens mångstämmighet och därmed dess eventuella polyfoni och dialogicitet.

The aim of this thesis is to find out whether the political council in the municipalities is important for the outcome of work towards sustainable development. With increased migration into cities and increasingly major environmental problems, humanity is facing serious consequences if nothing is done. The municipalities in Sweden have great opportunities to reverse the bad trend. I examine ten mu

This research explores the processes of articulation between indigenous-ancestral knowledge practices of childbirth and the biomedical logic that articulates the field of medicine and state interventions. It unravels the question of: how do government policies in Ecuador construct the discourse around the dynamics between traditional-indigenous childbirth and biomedical interventions, and what imp

This thesis examines the possibility of modelling trajectory and estimating distance during a walk using only a smart phone attached to the waist. Due to GPS not functioning indoors, a navigation system without the need of external communication could be the perfect complement for closed spaces. This thesis considers such a system, where the smart phone contains accelerometer and gyroscope sensors

Caldicellulosiruptor species are regarded as the best microorganisms to produce hydrogen due to their ability to break down many types of sugars and hydrogen yields near the theoretical maximum. The major drawback is their low volumetric hydrogen productivity (QH2), which makes the current process setup economically non-viable. In this study, the natural capability of Caldicellulosiruptor species

Denna kvalitativa studie har haft som syfte att förstå hur den globala kampanjen #metoo har påverkat intervjupersonerna och deras inställning till sexuella övergrepp. Avsikten med #metoo har varit att uppmärksamma omfattningen av kvinnors utsatthet för sexuella övergrepp. Tidigare undersökningar och statistik visar på ett stort mörkertal när det kommer till offer för sexuella övergrepp och det är

Rapsfält – ett överflöd av mat eller en gul öken för vilda bin? Gula rapsfält har blivit en allt vanligare syn under försommaren i Sverige, ett hav av gula blommor rika på både pollen och nektar. Samtidigt går det allt sämre för de vilda bina världen över och många frågar sig om inte raps kan tänkas hjälpa de vilda bina på traven att förhindra att bina blir ännu färre. För utan bin förlorar vi enPollinators are important for both the agricultural landscape and natural areas, but currently many pollinator groups are declining. Pollinators have a strong relationship with plants, which humans long have benefited from. Nowadays, 35 % percent of the human food production somehow relies on animal pollination. Therefore, unravel the details about crop pollination and its relationship to differen

The study was carried out to identify critical factors for processed fruit shelf life in Tetra Recart packages. To investigate the importance of package volume and headspace volume, vitamin C was chosen to be the indicator. Oxygen in headspace, headspace volume, dissolved oxygen in product, oxygen transmission rate (OTR) and the concentration of vitamin C along storage time were measured to unders