Användarupplevelse och kundens nöjdhet vid användning av mjukvara blir en allt viktigare del av utvecklingen av digitala tjänster. Vi som användare är vana vid lättförståeliga flöden och snabba responstider, ett krav som ställs allt mer för digitala tjänster, då utbudet och konkurrensen mellan dessa växer varje dag. För att både attrahera nya kunder och behålla de nuvarande, satsar därför Telavox User experience and customer satisfaction are becoming more and more important in the development of digital services. Users are accustomed to easily understandable workflows and fast response times, which is then easy to demand from these services as the range of services and thus the competition between them grows every day. Therefore, in order to both attract new customers and retain the curren

Det tomma arvet, eller det tomma kulturarvet, har ingen självklar lösning vad gäller dess återaktivering och framtid. I mitt examensarbete undersöker jag om det går att skapa en applicerbar modell för kulturarv, som även med små eller inga medel resulterar i en värdeökning. Med min modell som hypotes inleddes processen med att successivt testa den på ett obrukat kulturarv. Det gamla observatorietAn optimal solution regarding reactivation of an empty cultural heritage does not exist. I am investigating the possibility of creating a model that, with few or no resources, can be applied to an abandoned and empty heritage. I chose to apply my model to the old observatory next to Lund’s city park. It is a 19th century building that has been emptied and in some sense forgotten since the astrono

By exploring household tools created with one purpose, this personal project also allows me, as designer, to explore my methods and processes when making decisions. The project includes, and puts focus on, agonizing parts of the design process (which is individual) and forces me to endure and learn how to handle them. The process also reveals that some parts I thought were difficult for me

The aim of this study was to explore how newspapers in Sweden present malnutrition within the eldercare by examining the characteristic, causes and solution presented of the issue. The study was based on a qualitative thematic analysis of 39 articles from four different newspapers. The empirics are analyzed with social constructivist theory using Herbert Blumer’s theory about social problems as a

Antalet smittfall i Sverige av tuberkulos har ökat de senaste åren. Röntgenundersökningar av lungorna ingår i utredningen och diagnostisering av TB, vilket ökar risken för smittspridning inom röntgenverksamheten. Syftet: Att belysa röntgensjuksköterskans kunskap om smittspridning av TB. Metod: En kvantitativ studie med enkäter genomfördes där 150 röntgensjuksköterskor från sjukhus i södra Sverige

The Swedish needle exchange debate was revived when regulations for opening new needle exchange facilities were lightened 2017. Needle exchange has been debated over ever since it was introduced in the mid 80’s. With the contemporary debate as a premise the aim of this study was to see if the arguments for and against needle exchange has changed. The chosen method for the study was a qualitative c

Smoothed Particle Hydrodynamics (SPH) is used to study the mechanisms of landslide-generated waves. As the landslide dynamics and the evaluation of impact forces acting on water are most important, landslide is modelled as a highly viscous fluid. Incompressible SPH (ISPH) is used for fluid simulation. Since the landslide is assumed as highly viscous fluid, it needs to satisfy the condition for the

Globaliseringens påverkan på den arbetsrättsliga regleringen har lett till ett behov av gemensamma normer inom det internationella samfundet. Internationella arbetsorganisationen (ILO) har varit representant för kollektiva rättigheter i arbetslivet sedan organisationen grundades 1919. Regleringen av föreningsfrihet och kollektiv förhandlingsrätt grundar sig i två konventioner, nr. 87 angående föreThe impact of globalization on labour standards has led to a need for a joint legislation within the international community. The International Labour Organization (ILO) has advocated for collective labour rights since it was founded in 1919. The regulation of freedom of association and collective bargaining rights is based on two conventions, Freedom of Association and Protection of the Right to

Creativity is a multifaceted construct that can be studied through multiple perspectives and in different environments. The study investigated how individuals’ descriptions of a creative person at work, and the description of their own creativity at work could relate to, or predict their measured creativity. Participants (N=245) were divided into two groups based on different job-related pre-scree

The aim of this study has been to investigate if and how municipal guidelines of welfare benefits has discussed child perspective. A qualitative study with 11 municipal guidelines from Sweden has been content analyzed. The sample was made through a targeted selection based on Save the Childrens list of Swedish municipalities placement on the top or the bottom of child poverty. Theories that has be

Efter en arbetsdag, arbetsvecka, några tuffa månader eller bara efter några ansträngande timmar kan man känna sig i behov av en paus. Orsaken kan vara stress eller mental utmattning, något som har blivit allt mer aktuella frågor i samhället idag. Vi lever i en tillvaro där allting ska gå allt snabbare, där prestationerna och effektiviteten ökar och ’multitasking’ är ett vanligt begrepp. Sömnen eAfter a couple of demanding days, weeks, or just after a few hours one can feel the need for a break. Stress or mental fatigue may be the underlying cause. Issues related to mental health are increasing in today’s society, a society where high performance, efficiency, multitasking and to-do-lists are common phrases. Sleep offers us some recovery, but neither sleep nor the rarely occurring vacati

The 2030 Agenda which was established in 2015 by the United Nation contains 17 goals for a sustainable future. The implementation of the 2030 Agenda reaches out to all levels of society, both nationally, regionally and locally. For a successful implementation, the directive and control of the 2030 Agenda must be clearly communicated and well understood by the implementer. Moreover, recent studies

In Sweden, buying sex is an illegal act that is also often viewed as immoral, which is understood in this thesis as sex buyers being stigmatized. The aim of this study was therefore to understand how Swedish men who buy sex describe themselves and how they discuss the criminal act of buying sex in an escort forum on the Internet. A qualitative method with a netnographic viewpoint was used wherein

Abstract The object which this paper will investigate is the icon theology of the former Swedish bishop in Linköping diocese Martin Lönnebo (bishop between the years 1980-1995). I will do this by first analyzing his icon theology as described in his books considering icons (see c. 1.5 Material och avgränsningar). After this analysis i will compare Lönnebo’s icon theology with two other priests in

The United States has for decades conceived of itself as a world leader and maintained an outward-facing, active foreign policy as a result. However, under President Trump, the conception of the U.S. as the arbiter of world affairs has experienced a reversal and the U.S. is returning to an isolationist mindset. Emblematic of this reversal is the changing U.S. stance toward the Trans-Pacific Partne

Children that are born later in the year are, based on previous studies, more likely to be diagnosed with a neuropsychiatric disorder (hereby NPD), which is a bit surprising considering that NPDs are considered to be primarily genetic disorders. The aim of our study is to test the hypothesis that there is a correlation between being born later in the year and an increased prevalence of referrals f

I en värld där inget tycks kunna stoppa de växande ekonomiska klyfterna ifrågasätts även relevansen av internationella regleringar av mänskliga rättigheter. Trots att jämlikhet och icke-diskriminering utgör grunden för mänskliga rättigheter så verkar dessa regelverk oförmögna att adressera ekonomiskt betonad ojämlikhet. Gör diskrimineringsförbud och garantier om jämlikhet egentligen någon skillnadIn a world where the growth of economic inequalities does not seem to slow down the relevance of International Human Rights Law (IHRL) is questioned. Equality and non-discrimination are core principles of IHRL, but what do they have to offer people living in poverty? In spite of the centrality of equality and non-discrimination to IHRL the meaning of these concepts is contested. The question ”eq

Lojalitet är en viktig beståndsdel i alla komplexare IT-outsourcingprojekt. I ett outsourcingförhållande där parterna inte agerar lojalt mot varandra kan relationen dem emellan störas vilket i sin tur kan leda till stora kostnader. Vested är en amerikansk modell för bl.a. komplexare outsourcingförfaranden i vilken lojaliteten mellan parterna särskilt betonas. Vested-modellen är ännu relativt oanväLoyalty is an important feature in a complex IT-outsourcing, without it the relationship will deteriorate eventually resulting in economic loss for both parties. Vested is an American loyalty centered cooperation model designed to be applied on complex outsourcing procedures. Vested is still relatively unknown in Sweden today, but the model can be predicted to surge in popularity in the future. T

Folkrätten saknar, som allmänt känt, den typen av starka mekanismer för att se till att lagen efterlevs som existerar i den inhemska rätten. Många rättsvetare och andra forskare har försökt förklara hur det är möjligt för folkrätten att ändå påverka staters beteende. Jag undersöker en sådan teori och försöker formulera hypoteser för hur stater kan förväntas agera vid och efter regimskiften avseendInternational law is well known to lack enforcement mechanisms similar in effectiveness to those that exist on the domestic level. Many scholars have tried to explain how international law can still constrain state behavior. I look at one such theory, and attempt to formulate hypotheses for how states should be expected to behave around and after regime changes with respect to their human rights o

Digitalisering är utan tvekan 2000-talets viktigaste bidragande orsak till utvecklingen av den globala ekonomin. Skatteplanering och skatteflykt bland multinationella bolag urholkar nationers skattebas som finansierar det offentliga välfärdssystemet såsom sjukvård, utbildningsinstitutioner och infrastruktur. Digitala affärsmodeller genererar intäkter annorlunda än traditionella affärsmodeller ocDuring the 21th century, digitalization is considered the most important development of the modern global economy. Tax avoidance is a growing issue for governments globally, that are loosing lots of tax money to finance public welfare systems supporting healthcare, educational institutions and infrastructures. Value creation in digital business models generates profits different than traditional b