Kursguide - Course Syllabus • • • • Details of approval The syllabus was approved by the board of the Department of Service Management and Service Studies on 2019-03-20 to be valid from 2019-08-01, autumn semester 2020. General Information The course is included in the third semester of the Master of Science (120 credits) programme in Service Management and is the fifth course specific to the spec

https://www.ses.lu.se/en/sites/ses.lu.se.en/files/2022-05/Kp_SMMV38_eng_HT22_220504_ny.pdf - 2025-07-19

LL_SMAA40_eng_HT22_220525 Reading list for Risk and crisis management (SMAA40), 7,5 credits The reading list was approved by the Board of the Department of Service Management and Service Studies 2022-05-25. The reading list is valid from 2022-09-29. Boholm, Åsa & Corvellec, Hervé. (2011). A relational theory of risk. Journal of risk research. 14 (1- 2), pp. 175-190. Le Coze, Jean‐Christophe. (2015

https://www.ses.lu.se/en/sites/ses.lu.se.en/files/2022-05/LL_SMAA40_eng_HT22_220525.pdf - 2025-07-19

LL_SMMX31_eng_Autumn21_210414 Reading list for Consumtion Culture (SMMX31), 7.5 credits The reading list is approved by the Board of the Department of Service Management and Service Studies 2021-04-14. The reading list is valid from 2021-08-30. Arnould, Eric J. & Price, Linda. (1993). River Magic: Extraordinary Experience and the Extended Service Encounter. Journal of Consumer Research, 20:1, ss.

https://www.ses.lu.se/en/sites/ses.lu.se.en/files/2022-05/LL_SMMX31_eng_Autumn21_210414_1.pdf - 2025-07-19

LL_SMMX32_eng_Autumn21_210414 - LL_SMMX32_eng_Autumn21_210414.pdf

https://www.ses.lu.se/en/sites/ses.lu.se.en/files/2022-05/LL_SMMX32_eng_Autumn21_210414_Autumn22.pdf - 2025-07-19

Microsoft Word - Welcomeletter_SMAB35_Digi_HT22.docx Welcome! Welcome to the course Digitalization and Services! In this course you will get an insight to how digitalization affects services, how services are digitalized as well as how new services can be created through digitalization. Theoretical and critical perspectives on digitalization and services will be combined with more practical perspe

https://www.ses.lu.se/en/sites/ses.lu.se.en/files/2022-06/Welcomeletter_SMAB35_Digi_HT22.pdf - 2025-07-19

LL_SMMV18_eng_HT22_rev_220823 Reading list for Theory of Social Sciences (SMMV18), 7,5 credits. The reading list was approved by the Board of the Department of Service Management and Service Studies 2019-06-12, latest revised 2022-08-23. The reading list is valid from 2022-11-30. Alvesson, Mats & Sköldberg, Kaj. (2018). Reflexive methodology: new vistas for qualitative research. Los Angeles: Sage

https://www.ses.lu.se/en/sites/ses.lu.se.en/files/2022-08/LL_SMMV18_eng_HT22_rev_220823.pdf - 2025-07-19

LL_SMMX17_eng_HT22_rev_220819 Reading list for Organization and Management in a Service Context (SMMX17), 7,5 credits The reading list was approved by the Board of the Department of Service Management and Service Studies 2021-04-14, revised 2022-08-19. The reading list is valid from 2022-10-31. Shafritz, Jay M, Ott, J. Steven & Jang, Yong Suk. (2016). Classics of Organization Theory, Boston, MA :

https://www.ses.lu.se/en/sites/ses.lu.se.en/files/2022-08/LL_SMMX17_eng_HT22_rev_220819.pdf - 2025-07-19

PowerPoint-presentation Semester 1 Semester 2 Semester 3 Semester 4 Culture and Creativity Management Introduction to Culture and Creativity Management, 7.5 credits Service Development and Entrepreneurship, 15 credits Management and Governance of Creative Enterprises, 15 credits Retail Supply Chain Management Sustainable Service Management Introduction to Service Management 7. 5 credits Introducti

https://www.ses.lu.se/en/sites/ses.lu.se.en/files/2022-09/programmestructure_2021_2022.pdf - 2025-07-19

SMMX37 Social Sustainability - SMMX37_english.pdf

https://www.ses.lu.se/en/sites/ses.lu.se.en/files/2022-10/Kp_SMMX37_HT22.pdf - 2025-07-19

SASMA (3).pdf

https://www.ses.lu.se/en/sites/ses.lu.se.en/files/2022-10/SASMA%20utbildningsplan%20rev%202022-10-19%20(eng).pdf - 2025-07-19

SMMX21 Methods in Social Sciences Lund University Faculty of Social Sciences SMMX21, Methods in Social Sciences, 15 credits Samhällsvetenskapliga metoder, 15 högskolepoäng Second Cycle / Avancerad nivå Details of approval The syllabus was approved by the board of the Department of Service Management and Service Studies on 2022-09-14 to be valid from 2023-01-16, spring semester 2023. General Inform

https://www.ses.lu.se/en/sites/ses.lu.se.en/files/2022-11/Kp_SMMX21_eng_VT23.pdf - 2025-07-19

SMAA40 Risk and Crisis Management Lund University Faculty of Social Sciences SMAA40, Risk and Crisis Management, 7.5 credits Risk- och krisledning, 7,5 högskolepoäng First Cycle / Grundnivå Details of approval The syllabus was approved by the board of the Department of Service Management and Service Studies on 2021-12-15 to be valid from 2022-08-29, autumn semester 2022. General Information The co

https://www.ses.lu.se/en/sites/ses.lu.se.en/files/2022-12/Kp_SMAA40_HT23.pdf - 2025-07-19

SMMV12 Introduction to Culture and Creativity Management Lund University Faculty of Social Sciences SMMV12, Introduction to Culture and Creativity Management, 7.5 credits Introduktion till kulturella och kreativa näringar, 7,5 högskolepoäng Second Cycle / Avancerad nivå Details of approval The syllabus was approved by the board of the Department of Service Management and Service Studies on 2019-03

https://www.ses.lu.se/en/sites/ses.lu.se.en/files/2022-12/Kp_SMMV12_eng_HT23_0.pdf - 2025-07-19

SMMX37 Social Sustainability Lund University Faculty of Social Sciences SMMX37, Social Sustainability, 7.5 credits Social hållbarhet, 7,5 högskolepoäng Second Cycle / Avancerad nivå Details of approval The syllabus was approved by the board of the Department of Service Management and Service Studies on 2022-03-23 and was last revised on 2023-02-13 by the board of the Department of Service Studies.

https://www.ses.lu.se/en/sites/ses.lu.se.en/files/2023-02/Kp_SMMX37_eng_HT23_rev_230213.pdf - 2025-07-19

SEMA51 Digitalisation and Services Lund University Faculty of Social Sciences SEMA51, Digitalisation and Services, 7.5 credits Digitalisation and Services, 7,5 högskolepoäng First Cycle / Grundnivå Details of approval The syllabus was approved by the board of the Department of Service Studies on 2023-03-01 to be valid from 2023-08-28, autumn semester 2023. General Information The course is offered

https://www.ses.lu.se/en/sites/ses.lu.se.en/files/2023-03/Kp_SEMA51_eng_HT23_230301.pdf - 2025-07-19

SEMA53 Diversity Management Lund University Faculty of Social Sciences SEMA53, Diversity Management, 7.5 credits Diversity Management, 7,5 högskolepoäng First Cycle / Grundnivå Details of approval The syllabus was approved by the board of the Department of Service Studies on 2023-03-01 to be valid from 2023-10-27, autumn semester 2023. General Information The course is offered as a stand-alone cou

https://www.ses.lu.se/en/sites/ses.lu.se.en/files/2023-03/Kp_SEMA53_eng_HT23.pdf - 2025-07-19

Namnlös Reading list for Digitalisation and Services (SEMA51), 7,5 credits The reading list was approved by the Board of the Department of Service Studies 2023-05-24. The reading list is valid from 2023-08-28. Bardhi, Fleura & Eckhardt, Giana M. (2017). Liquid consumption. Journal of Consumer Research, 44 (3), 582-597. https://www.jstor.org/stable/26570413 Belk, R. (2014). Digital consumption and

https://www.ses.lu.se/en/sites/ses.lu.se.en/files/2023-05/LL_SEMA51_eng_HT23_230524.pdf - 2025-07-19

Namnlös Reading list for Consumer Culture (SMMX31), 7.5 credits The reading list was approved by the Board of the Department of Service Management and Service Studies 2021-04-14, revised 2023-05-12. The reading list is valid from 2023-08-28. Arnould, Eric J. & Price, Linda. (1993). River Magic: Extraordinary Experience and the Extended Service Encounter. Journal of Consumer Research, 20:1, 24-45.

https://www.ses.lu.se/en/sites/ses.lu.se.en/files/2023-05/LL_SMMX31_eng_HT23_230512.pdf - 2025-07-19

Namnlös Reading list for Social Sustainability (SMMX37), 7,5 credits The reading list was approved by the Board of the Department of Service Management and Service Studies 2022-05-25, revised 2023-05-12. The reading list is valid from 2023-10-27. Alves de Matos, Patricia. (2018). "Precarity, gender capital and structures of (dis)empowerment in the neoliberal service economy." In Gender, Work and M

https://www.ses.lu.se/en/sites/ses.lu.se.en/files/2023-05/LL_SMMX37_eng_HT23_230512.pdf - 2025-07-19

Namnlös Reading list for Service Work (SEMA52), 7,5 hp The reading list was approved by the Department of Service Studies 2023-05-24, revised 2023-06-21. The reading list is valid from 2023-09-27. Högskolan i Borås (latest). Guide till Harvardsystemet. Borås: Högskolan i Borås. [51 p.]. Https://www.hb.se/biblioteket/akademiskt-sprak/referera-till-kallor/guide-till-harvardsystemet/ Brook, Paul (200

https://www.ses.lu.se/en/sites/ses.lu.se.en/files/2023-06/LL_SEMA52_eng_HT23_rev_230621.pdf - 2025-07-19