Socio-technical Design of Computer-Assisted Work: A discussion of the ETHICS and Tavistock approaches
In the paper the major sources of influence on the socio-technical perspective are identified and two socio-technical approaches are compared, namely the Tavistock approach and the ETHICS method developed by Mumford. The Tavistock approach has provided crucial contributions at the work system level, particularly principles for socio-technical design and models for job design (how to design jobs as
