INTERDISCIPLINARY RESEARCH ON QUALITY, SERVICE, VALUE CREATION AND SUSTAINABILITY The research group seeks to explore various aspects of quality, value and services as closely interrelated research fields in the context of ongoing transformation processes of organizations and societies.  The group thus is interested in conducting research in the following directions:To explore and discuss ontologi

https://www.ses.lu.se/en/research/research-groups/beyond-disciplinary-service-studies - 2025-03-18

Accessibility for www.ses.lu.se/en Accessibility of the Department of Service StudiesThis website is run by the Department of Service Studies. This text describes how the English version of our website www.ses.lu.se/en complies with the accessibility regulations and how you can report problems on our website relating to accessibility.How accessible is the Department of Service Studies website?We h

https://www.ses.lu.se/en/accessibility - 2025-03-18

https://www.ses.lu.se/en/educationl - 2025-03-18

Our Master's programme in Service Management The Master's Programme in Service Management is a unique opportunity for those seeking a management programme at an advanced level with a strong link to research. When applying to the Master's Programme  you choose one of five different specialisations: Culture and Creativity Management, Retailing and Consumption, Supply Chain Management, Sustainable Se

https://www.ses.lu.se/en/education - 2025-03-18

In this research group we conduct socio-cultural retailing and consumption research.  The field of retail marketing has undoubtedly produced an impressive and insightful body of work. However, while this research has been valuable and taught us a great deal about the world of retailing it also tends to view retailing, shopping and consumption from a specific vantage point. Preoccupied with manager

https://www.ses.lu.se/en/research/research-groups/consumer-culture-and-retailing - 2025-03-18

WITHIN YOUR MASTER PROGRAMME During the third semester within your master programme you are able to choose an elective course. At the Department of Service Studies we offer elective courses during the first half of the semester, at a total of 15 credits. Elective Courses Autumn Semester 2025Study period: 1 September - 30 September 2025Digitalisation and Services, SEMA51, 7,5 creditsSustainable Qua

https://www.ses.lu.se/en/education/study-information/elective-courses - 2025-03-18

Autumn Semester 2021 Semester 1 SMMV11 Introduction to Service Management (7.5 credits)  Syllabus Reading list For specialisation Culture and Creativity Management SMMV12 Introduction to Culture and Creativity Management (7.5 credits)  Syllabus Reading list For specialisation Retail SMMV13 Introduction to Retail (7.5 credits) Syllabus Reading list   For specialisation Supply Chain Management SMMX1

https://www.ses.lu.se/en/education/study-information/syllabi-and-reading-lists/syllabi-and-reading-lists-16 - 2025-03-18

Spring Semester 2022 Semester 2 SMMV21 Methods in Social Sciences (15 credits) Syllabus Reading list For specialisation Culture and Creativity Management SMMX22 Service Development and Entrepreneurship (15 credits) Syllabus Reading list For specialisation Retail SMMV23 Service Logistics (7.5 credits) Syllabus Reading list SMMV24 Retail Marketing: Theoretical Perspectives and Concepts (7.5 credits)

https://www.ses.lu.se/en/education/study-information/syllabi-and-reading-lists/syllabi-and-reading-lists-17 - 2025-03-18

Culture and creativity are increasingly important as significant social phenomena, even beyond the traditional cultural sectors. Cultural and creative competence can work as a resource for product and service development as well as generating value in regional development, urban planning and rural development. The cross-disciplinary network CROCUS focuses on cultural and creative industries aiming

https://www.ses.lu.se/en/crocus/crocus - 2025-03-18

Education The Master’s programme in Culture and Creativity Management (CCM) started in 2019 and a Master’s programme in Fashion Studies is under development. We plan for commissioned education and the network is investigating possibilities to develop new educational modules on the labour market and working conditions within the cultural and creative industries for students at the Faculty of Fine a

https://www.ses.lu.se/en/crocus/what-does-crocus-do - 2025-03-18

The cross-disciplinary network CROCUS focuses on cultural and creative industries aiming to create a dynamic and living environment that strengthens both research and education at Lund University Campus Helsingborg. News from CROCUS Podcast: Culture and Creativity Management Listen to latest episode! New anthology on creative industries research Read interviews with two contributors of Creative Wo

https://www.ses.lu.se/en/crocus - 2025-03-18

The rural service economy is facing dramatic changes. Traditional rural production is diversifying into the service economy, offering experiences related to accommodation, food, shopping, sport and recreation.  New consumption patterns related to sustainable lifestyles are developing, where locally produced food, small-scale communities and a livelihood close to nature are values increasingly arti

https://www.ses.lu.se/en/research/research-groups/rural-service-economy - 2025-03-18

CROCUS organizes events that connect in various ways to creativity and creative industries. Several of them are open to sign up for. Upcoming eventsCROCUS activities in spring 2025The museum as creative space, 11 April, 2025, 9:00-12:00See below for more information about the various events.Welcome to participate! The museum as creative spaceCROCUS-network welcomes and invites you to a half-day wi

https://www.ses.lu.se/en/crocus/news-crocus - 2025-03-18

Do you want to take part in conversations about current culture and creativity management issues with professionals and students? In this podcast you can learn more about management issues in the cultural and creative areas. The podcast series discusses contemporary challenges in culture and creativity management with master's students from the Department of Service Management and Service Studies,

https://www.ses.lu.se/en/crocus/culture-and-creativity-management-podcast - 2025-03-18

The research group Tourism approach tourism research from different perspectives, empirical and theoretical fields and is, thus, multi-disciplinary. The group focus on (1) Place and destination development and (2) Experience production.  Place- and destination development has become a widely used strategy in local economic development in order to attract companies, residents and tourists to the pl

https://www.ses.lu.se/en/research/research-groups/tourism - 2025-03-18

SMAA40, 7,5 credits Do you want to learn more about risk and crisis management? Apply to our course where you learn to assess risks and establish action plans for different crisis. The course is based on the recurring discussion about how risks should be managed and security created to avoid crises for businesses such as companies and authorities. The course provides tools for understanding risk m

https://www.ses.lu.se/en/education/stand-alone-courses/risk-and-crisis-management - 2025-03-18

Service production will more and more take place in a society in which different organisations contribute to realise a service offer. The trend is transboundary and affects both private and public sectors.    Research Leader Gustaf Kastberg Email: gustaf [dot] kastberg [at] ism [dot] lu [dot] se (gustaf[dot]kastberg[at]ism[dot]lu[dot]se) Members Mikael Bergmasth Email: mikael [dot] bergmasth [at]

https://www.ses.lu.se/en/research/research-groups/transboundary-service-production - 2025-03-18

Autumn Semester 2022 Semester 1SMMV11 Introduction to Service Management (7.5 credits) SyllabusReading listExaminerFor specialisation Culture and Creativity ManagementSMMV12 Introduction to Culture and Creativity Management (7.5 credits) SyllabusReading listExaminerFor specialisation RetailSMMV13 Introduction to Retail (7.5 credits)SyllabusReading listExaminerFor specialisation Supply Chain Manage

https://www.ses.lu.se/en/education/study-information/syllabi-and-reading-lists/syllabi-and-reading-lists-18 - 2025-03-18

To confirm your plans to study at the Master Programme in Service Management for the start in 2022, please fill in this SIR form (Statement of Intention to Register) no later than 5 June. Name: (required) Address: (required) Postaladdress: (required) Country (required) Email (required) I am admitted to the Master Programme in Service Management, with specialisation: (required) Culture and Creativi

https://www.ses.lu.se/en/form/statement-intention-register-autumn-semester-2022 - 2025-03-18

Spring Semester 2023 Semester 2 SMMX21 Methods in Social Sciences (15 credits) Syllabus Reading list Examiner For specialisation Culture and Creativity Management SMMX22 Service Development and Entrepreneurship (15 credits) Syllabus Reading list Examiner For specialisation Retail SMMV23 Service Logistics (7.5 credits) Syllabus Reading list Examiner SMMV24 Retail Marketing: Theoretical Perspectives

https://www.ses.lu.se/en/education/study-information/syllabi-and-reading-lists/syllabi-and-reading-lists-19 - 2025-03-18