Driving Social Sustainability and Resilience of SMEs Amidst Turbulence: The Role of Information Technology and Dynamic Capabilities
Research background and purpose: Amidst turbulences, there is an increasing recognition of capabilities factors in driving SMEs’ resilience. Besides, turbulences have casued difficulties for SMEs in sustaining their social sustainable practices, resulting in adverse effects on employees and society at large. Thus, SMEs need to leverage their capabilities to enhance their resilience and contribute